Privacy Policy

Information We Collect

We collect information you provide directly to us when you submit a quote request, contact form, or supply order. This includes your name, business name, email address, phone number, facility type, and any details you share about what you need.

We also collect limited information automatically when you visit our website, such as your IP address, browser type, and the pages you view. This helps us understand how the site is used and improve it over time.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare quotes, schedule services, and deliver supplies to your facility.

We may also use your contact information to send you updates about your service schedule, invoices, or order confirmations. We do not sell your information to third parties.

SMS / Text Messaging and Mobile Information

If you provide your mobile phone number, you may receive text messages from us related to scheduling, delivery updates, or service reminders. Standard message and data rates may apply depending on your carrier.

You can opt out of text messages at any time by replying STOP to any message we send. Message frequency varies based on your service schedule and order activity.

Information Sharing

We share your information only with service providers who help us operate — such as delivery partners or payment processors — and only as needed to provide the services you requested.

We may also disclose information when required by law or to protect our rights, property, or safety. We never sell your personal information to third parties.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to remember your preferences and understand how visitors use the site. Cookies are small data files stored on your device that help the site function properly.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the site, but you will still be able to submit forms and contact us.

Data Security

We take reasonable measures to protect the information you share with us, including limiting access to authorized team members only. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access.

Your Rights and Choices

You have the right to access, correct, or request deletion of the personal information we hold about you. You can also ask us to stop sending you marketing communications at any time.

To exercise any of these rights, contact us at 865-591-9234 or info@gearheadsjanitorial.com and we will respond within a reasonable timeframe.

Children's Privacy

Our services are directed to businesses, not individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this privacy policy or how we handle your information, call us at 865-591-9234, email info@gearheadsjanitorial.com, or write to us at 7327 Oak Ridge Hwy, Knoxville, TN 37931.